Cigna’s New Eligibility Guidelines

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Cigna Relaxing Eligibility Guidelines and Making Hospital Transfers Easier

Cigna is committed to being there for our clients and their employees.

The unpredictability of the current situation is complex and we understand how stressful that can be. As some employers are faced with limiting hours, furloughing employees and the like, we want to remain flexible and accommodating.

As such, we are relaxing eligibility requirements during this crisis and are establishing an extended relief period*. If an active, enrolled employee working 30 hours or more per week as of March 1 is furloughed or has hours reduced below normal full-time eligibility, Cigna will agree, at the request of the employer, to allow the employee to remain on the plan for the duration of the extended relief period as long as fee and premium payments are made.

These changes to eligibility would be available for all funding types.

Clients must confirm that the employees who remain on the plan through the extended relief period were active and covered by the plan as of March 1, 2020**

One more update: A further expansion of Cigna’s ongoing efforts, we’ve announced that we’re making it easier for hospitals to transfer non-COVID-19 infected patients to long term acute care hospitals and other subacute facilities to help hospitals manage the demands of increasingly high volumes of COVID-19 patients.

If you have any questions, please contact your Cigna Representative.

*March 16 – May 31, 2020. We will continue to evaluate and may provide revised guidance.
**Cigna reserves the right to audit